Multimedia Developer (Graphic & Layout Design) (Level 7)

Multimedia Developer (Graphic & Layout Design) (Level 7), [1 post]–Kingston salary: $8, 102, 338 per annum. 

JOB PURPOSE 

Reporting to Manager, Application Development, Delivery & Support, the Multimedia Developer will be responsible for: 

• All design aspects of projects in print, social, email, video, web and branding. 

• Conceptualizing, designing, and creating a variety of print, digital marketing, and communications vehicles including direct mail campaigns, magazines, brochures, booklets, posters, invitations, advertisements and print and digital displays and content. 

• Developing effective, cohesive visual concepts by consulting with department colleagues to identify their graphics needs and deadlines for projects. 

• Reinforcing results by employing a data-oriented creative process during projects. 

• Working collaboratively to bridge the spectrum between print, digital, and web to ensure cohesiveness among communications vehicles.      

KEY RESPONSIBILITIES 

Technical/Professional Responsibilities 

• Applies knowledge of the business and industry to create the vision for brands across the JCA to include projects, programs, products and channels. 

• Interprets vision to lead on graphic design decisions. 

• Collaborates internally as well as with clients to conceptualize and execute creative solutions that can be translated across various media platforms 

• Creates a continually collaborative environment and maintain a satisfactory standard of service to key stakeholders   

• Creates email templates and newsletters when required 

• Creates high specification business documentation when required e.g. graphics for annual report, job adverts 

• Creates concepts, designs, and oversee production of highly complex and integrated visual/technical solutions 

• Designs for digital elements, to include video editing and gif creation 

• Generates graphic and video content for daily social media and Intranet posts 

• Packages and publishes content for posts to the Agency’s website, intranet and learning management system. 

• Assists development team on UI and UX development for web and mobile platforms and in support of video and animation. 

• Edits content produced for posting or hosting 

• Producing graphic, video and motion graphic promotional content for the JCA brand. 

• Conducts pre and postproduction quality checks 

• Occasionally assists in video shoots: location scouting, filming and video capture. 

• Maintains and curates a digital asset management system for photography and design content.  

• Designs and develops learning & teaching content for learning management system. 

Management/Administrative Responsibilities 

• Collaborates with the unit managers in the development of the unit’s strategic and operational plans. 

• Guides and advises fellow employees in the creative process. 

• Participates in the preparation of the annual budget planning. 

• Manages projects on a day-to-day basis, ensuring deliverables and deadlines are met 

• Develops departmental Design policies and Standard operating procedures. 

• Prepares reports as required by management. 

• Reviews and provides expert advice on all JCA multimedia output 

• Provides guidance and mentorship on design concepts to ensure deliverables and activities are done in accordance with the company’s standards and guidelines. 

Human Resources Responsibilities 

• Builds and maintains strong relationships with team members and client. 

• Works as part of a team to achieve department targets. 

• Works together with other units and divisions within the organization to identify opportunities for process improvements, which contribute to efficiency and profitability. 

• Takes responsibility for own personal development in line with agreed annual performance objectives. 

• Performs any other related job enrichment duties that may be assigned from time to time. 

Customer Service Responsibilities 

• Maintains customer service principles, standards and measurements;   

• Identifies and incorporates the interests and needs of customers in design;   

• Ensures critical success factors are identified and meets expectations;  

Other Responsibilities 

• Performs all other duties and functions as may be required from time to time. 

REQUIRED COMPETENCIES 

Core 

• Effective oral and written and communication skills, especially in terms of interaction with professional colleagues and non-technical users. 

• Keen commitment to providing superb customer service. 

• Maintains up-to-date knowledge of design methods and operations requirements. 

• Provides appropriate professional advice, assistance and liaison to ISU colleagues and clients, when necessary. 

• The ability to manage and prioritize several creative projects at once 

• Able to take projects from start to finish with minimal supervision. 

• Excellent interpersonal and team oriented skills 

• Strong creative, organizational, problem solving and time-management skills 

 Technical

• An expert knowledge of print production processes 

• Understanding of the principles of traditional and non-traditional advertising tactics and strategy as they relate to graphic design and of direct mail strategy;  

• Experience designing for the web, email, and social media platforms.  

• The ability to effectively design a wide variety of print and digital media  

• knowledge of and experience with photography, video production, and editing  

• Knowledge of industry standard software programs   

• Experience in the creation of Gifs 

• Portfolio that represents a strong sense of typography, range of design styles, diversity of projects, and a clear personal aesthetic.   

• Ability to communicate graphic design concepts 

• Understanding of Web and Mobile Development methodologies 

• Appreciation for the System Development Life Cycle 

• Good knowledge on information mapping, HTML, Photoshop, Dreamweaver, macromedia flash, MS- FrontPage and other web tools such as Ad words, exact target etc.  

• Some understanding of Learning Management Systems (Moodle) 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE 

• Bachelor of Computer Sciences, Information Management or similar ICT related disciplines 

• At least 5 years of professional Multimedia Design experience 

• Proven experience in UI and UX development for web and mobile platform. 

• Expert with Adobe Creative Suite, including Photoshop, Illustrator, and InDesign or other designing solutions. 

• Proficiency in one or more areas of graphic design, illustration, video production and editing and motion graphics  

• Experience in animation and animation tools (a plus)  

• Knowledgeable of content management systems – Drupal, WordPress, Joomla 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB 

• Work will be conducted in an office outfitted with standard office equipment and specialized software. 

• The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions.  

• May be required to travel locally and overseas to attend conferences, seminars and meetings. 

• Expected to demonstrate a high level of integrity and professionalism. 

 Applications, including résumés, should be submitted no later than Wednesday, October 7, 2026. 

Only shortlisted candidates will be contacted by HRMD 

Email us at helpdesk@jca.gov.jm, if you have any technical difficulties.