PMAS Officer (Level 5) [1 post]

PMAS Officer (Level 5) [1 post] –  salary: $5,198,035 annually.

JOB PURPOSE

Under the direct supervision of the Manager, Performance Management, the Performance Management Officer is responsible to:

• Assist with the development, coordination, implementation and administration of the Agency’s Performance Management and Appraisal System (PMAS) and initiatives.
• Assist staff with proper guidance and interpretation/ understanding of PMAS and technical support.
• Monitor the performance appraisal cycle aligned with the GOJ performance management and appraisal system (PMAS) process and principles.
• Assist with coordinating and implementing workforce development and succession planning programmes and initiatives.
• Conduct PMAS audits to determine the functionality of the PMAS and to recommend improvement.

KEY RESPONSIBILITIES

Technical/Professional Responsibilities

Performance Management

• Assists with developing and implementing an Agency-wide performance appraisal program for all staff.
• Assists with developing and implementing Agency core competencies, core values, and key performance measures into the performance appraisal system.
• Updates and maintains PMAS database to monitor the processing of increments, seniority allowances and submission of performance appraisals, work plans and other relevant documents.
• Collect, analyse and provide reports on measurement results.
• Analyses performance appraisals for accuracy of completion in keeping with the Agency’s policy and liaises with divisions and employees to correct gaps identified.
• Examines performance appraisals for all staff and ensures compliance with policies and regulations governing the grant of performance increments and incentives.
• Check staff eligibility for performance increments, incentives and seniority allowances and prepare submissions to the HREC for approval and the Finance and Administration Division for direct payment, as stipulated by the Agency’s policy.
• Liaises with Heads of Divisions to monitor the progress of activities in keeping with the PMAS Cycle.
• Prepares reminders to be submitted to Heads of Divisions and general staff for the completion of work plans and performance reports.
• Provides technical support to staff on PMAS matters and updates on the status of performance-related allowances.
• Assists staff in completing work plans and assessments and ensures compliance with the Agency’s PMAS policy.
• Participates in developing and designing training materials and methodologies to facilitate PMAS training and development workshops and seminars.
• Assists with conducting training and sensitisation sessions to Agency management and all levels of staff on the performance management and appraisal process.
• Participates in coordinating and facilitating PMAS focus group sessions and general presentations.
• Logs all incoming PMAS reports on the database and assists with vetting and quality control.
• Represent the Agency at meetings/conferences and other places as requested.

Workforce Development and Succession Planning

• Assists with conducting assessment and gap analysis on employee skills and training.
• Participates in developing, implementing, and revising policies and initiatives geared towards succession planning and workforce development.
• Participates in submitting training and development needs to the Human Resource Development Unit to facilitate the development of annual training plans.

PMAS Audit

• Conduct PMAS Audit to determine compliance with the relevant Policies and procedures whilst ensuring that the integrity of the Means of Verification prepared by the Unit/Branches is up to standard.
• Prepare PMAS Audit reports.
• Monitor the PMAS “Risk Register” to track and evaluate the effectiveness of performance management strategies.
• Conducts sample checks of non-managerial work plans against performance appraisals to ensure staff members are appraised based on targets submitted to the HRMD Division.

Data Analysis

• Assist with the implementation of performance metrics to improve business operational efficiency.
• Undertake research and collection of data to analyse outcomes better.
• Provide quantitative & qualitative data analysis to support the PMAS process.
• Compare historical data to current data to:
  • analyse and track productivity trends
  • diagnose workforce strengths and development needs
  • measure managerial effectiveness
  • develop strategies and programmes to enhance the PMAS process.
  • to identify potential talent for succession planning

 Management/Administrative Responsibilities

• Provides advice to managers and staff on resolving PMAS matters as required.
• Provides advice to staff on interpreting performance management guidelines as required.
• Prepares and submits information for status, PMAS, HR Audits and other reports as requested.
• Assists with the preparation of annual reports for the unit.
• Contributes to the preparation of the PMAS Unit’s Plans.
• Prepares monthly and periodic reports on desk activities.
• Participates in orientation and re-orientation sessions.

Customer Service Responsibilities

• Maintains customer service principles, standards, and measurements.
• Identifies and incorporates the interests and needs of customers in business process design.
• Ensures critical success factors are identified and meet expectations.

Other Responsibilities

• Performs all other duties and functions as may be required from time to time.
• May be required to provide witness statements, attend court proceedings, and give evidence.
• Comply with Health & Safety Policies & Procedures.

REQUIRED COMPETENCIES

Core

• Excellent oral and written communication and presentation skills.
• Strong analytical and problem-solving skills.
• Strong customer relations and interpersonal skills, with the ability to effectively deal with people from diverse backgrounds.
• Excellent planning, organising and time management skills.
• High levels of integrity, professionalism, ethics, and ability to keep confidentiality.
• Keen attention to detail and ability to work on own initiative.
• Ability to work in a team and work well with others.
• Ability to work quickly and under pressure to meet deadlines.
• Proficient with mathematical computations
• Excellent documentation skills.
• Keen listener.

Technical

• Proficiency in Microsoft Office Suite Applications and relevant computer systems.
• Knowledge of GOJ PMAS policies, practices and procedures and best practices relating to employee performance.
• Good knowledge of Public Service Regulations and Staff Orders.
• Adequate knowledge in developing educational material and conducting educational programmes for all levels of staff.
• Experience with performance management appraisal systems and tools.
• Good knowledge of governmental policies, practices and procedures on general administration and human resources management principles, practices, and procedures.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• First Degree in Business Administration, Public Administration, Management Studies, Human Resource Management, or related field from a recognised tertiary institution.
• At least three (3) years experience in Human Resource Management, preferably in the public sector, with at least two (2) years experience working with PMAS.
• Experience in the operation of the GOJ Guidelines for the Performance Management and Appraisal System.
• Experience in Training Design and Delivery would be advantageous.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Work will be conducted in an office outfitted with standard office equipment and specialised software.
• The environment is fast-paced, with ongoing interactions with critical stakeholders and meeting tight deadlines, which will result in high degrees of pressure.
• May be required to travel locally to attend conferences, seminars and meetings.
• Maybe required to work beyond regular working hours to meet deadlines.

Applications, including résumés, should be submitted no later than Friday, October 10^th, 2025.

Only shortlisted candidates will be contacted by HRMD

Email us at helpdesk@jca.gov.jm, if you have any technical difficulties.