Contactless Clearance Process


What is the Contactless Clearance Process? 


The Jamaica Customs Agency has embarked on a project to modernize its physical inspection process to make it easier for importers to clear cargo and for Customs Officers to conduct inspections in a controlled, sterile and secure environment. Importers and agents will be able to clear cargo without physically visiting the ports and public bonded warehouses for Customs inspection. 




Who is eligible to use the Contactless Clearance Process? 


Non-Commercial Cargo which are cleared on IMS4 declarations will be the first category of goods to transition to this new inspection process.




What are the benefits of Contactless Clearance Process?


  • Increases the security and integrity of the clearance process. 
  • Improves the overall Customer experience: 
  • Reduction in congestion in the waiting, clearance and delivery areas. 
  • Reduction in the number of physical contact points 
  • Reduction in overall cargo processing and wait times 
  • Improves the efficiency of cargo flow through the warehouse. 
  • Allows flexibility in cargo inspection time. 
  • Creates opportunities for value added service. 




Steps for Contactless Clearance Process                                  Participating Agents                                                Frequently Asked Questions








For more information, contact:


 (876) 922-5140-8


Contactless Clearance Process Brochure


About us

Mission Statement
To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer services and to develop and maintain a team of motivated professional and competent staff.


Jamaica Customs Agency

Customs House
Myers Wharf,
Newport East, Kingston 15
Phone: 876 922 5140-8 | 922 8770-3

Corporate Office
2-4 King Street, Kingston
Phone: 876 948 5151

Opening Hours
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm

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