Terms Of Use

Ownership of Site and Agreement to Terms of Use

These terms and conditions of use (herein “Terms of Use”, “Terms”) apply to your use of those consumer products, websites, and services (herein “The Services”, “Services”) listed within these Terms by the Jamaica Customs Agency (herein “The Agency”, “The JCA”). BY USING ANY OF THE SERVICES, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

 

By accessing and using any of our Services, you agree that your access to and use is subject to these Terms, as well as all applicable laws, as governed and interpreted pursuant to the laws of Jamaica.

 

Covered Services

The following products, apps and services are covered by The JCA Terms of Use:

Jamaica Customs Agency website located at https://www.jca.gov.jm, and all associated sites linked to https://www.jca.gov.jm (herein “The Site”).
JA Customs Connect Mobile App
Automated System for Customs Data, otherwise referred to as ASYCUDA World
Auction Portal
Jamaica Single Window for Trade (JSWIFT)
Valuation and Verification Online Booking
What’s My Duty Service
Integrated Tariff Search
All Customs e-Services and Forms:
  • Bill of Sight Application Form
  • Cancellation Request Form
  • ASYCUDA World e-Services Registration Form
  • Application for Refund
  • Unaccompanied Baggage Allowance (UBA) Approval Form
  • Request to be Present at Inspection Form

 

Your obligations

While using our Services, you agree:

  • To provide accurate, relevant and complete information where required (such as on a webform)
  • Not to misuse or disrupt The Services
  • Not to use The Services in an unlawful or malicious way or for unauthorised purposes
  • To comply with all applicable laws, regulations and guidelines applicable to The Services and The Agency

 

You may not utilise any device, methodology, program or similar or equivalent manual process to access, acquire, monitor or reproduce any part of The Services or any content contained within, to obtain or attempt to obtain material, documents or information through any means not purposely made available through The Services.

 

You are prohibited from attempting to gain unauthorised access to any part or feature of The Services, its connected systems or networks, or any servers, as well as any associated resources provided through The Services. This includes, but is not limited to, methods such as hacking, password mining, denial of service attacks, or other illegitimate activities.

 

You must not probe, scan or test the vulnerability of The Services or any connected resource, nor attempt to breach the security or authentication mechanisms of The Services or its associated facilities. Additionally, you are not permitted to reverse-engineer, trace, or attempt to uncover any information about other users, visitors or customers of The Services and The JCA, including those accounts that do not belong to you. Exploiting The Services or any associated functionalities to access or reveal information (such as personal data) beyond your own is strictly prohibited.

 

Furthermore, you agree not to engage in any activity that places an unreasonable or disproportionate heavy load on any of The Services infrastructure, systems, or any networks connected to The Services or The Agency.

 

Privacy

The JCA values the privacy and protection of our stakeholder’s data. The JCA’s Privacy Policy applies to the use of all our Services, and its terms are made a part of these Terms of Use by this reference. To view The Agency’s General Privacy Notice, visit https://jca.gov.jm/about-us/privacy-data-protection/. To view the Privacy Policy specifically for the JA Customs Connect Mobile App, visit https://jca.gov.jm/about-us/mobile-app-privacy-policy/.

 

Links to Other Websites

The Services may contains links to other independent third-party websites (herein “Linked Sites”). These Linked Sites are provided on our Services as a convenience to visitors. These Linked Sites are not under The Agency’s control, therefore, The Agency is not responsible for the content (including any material, links or information) contained on those Linked Sites. You will need to exercise good judgement regarding your interaction with these Linked Sites.

 

Disclaimers

THE JCA DOES NOT PROMISE THAT THE SERVICES (INCLUDING ANY CONTENT, FUNCTIONALITY OR FEATURE) WILL BE FREE OF TYPOGRAPHICAL ERRORS OR INACCURACIES AND MAY NOT BE COMPLETE OR CURRENT. THE SERVICES ARE DELIVERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE THEREFORE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS AND TO CHANGE OR UPDATE ANY INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. PLEASE NOTE THAT SUCH ERRORS, INACCURANCIES OR OMISSIONS DO NOT CONSTITUTE LEGALLY BINDING STATEMENTS ON THE PART OF THE JCA. THE AGENCY MAY SUSPEND THE OPERATION OF ONE OR ANY NUMBER OF THE SERVICES, OR ANY SECTION OR ASPECT OF THE SERVICES, AS IS REQUIRED FOR ROUTINE AND NON-ROUTINE MAINTENANCE, ERROR CORRECTION AND ANY OTHER CHANGES.

 

Copyright Notice

All text, graphics, images, illustrations, audio clips, video clips, page headers, user interfaces, logos and computer code (herein “Content”), including but not limited to the design, structure and arrangement of such Content regarding our Services are subject to copyright, trademark, service mark, trade dress and other intellectual property rights or licenses held by The Agency.

 

The Content of The Services as a whole, are intended solely for personal, non-commercial use by the visitors and users of our Services. You may download, print and store selected portions of the content, provided you:

  1. only use these copies of the content for your own personal, non-commercial use,
  2. do not copy or post the content on any network computer or broadcast the content in any media, and
  3. do not modify or alter the content in any way or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. The JCA reserves complete title and full intellectual property rights in any Content you download from The Services.

Except as expressly provided in these Terms of Use, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content or any part of The Services without first obtaining written permission from the Management of The JCA.

 

Submissions 

We welcome your comments regarding our Services. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to The JCA shall be and remain its exclusive property. Your submission of any such Comments shall constitute an assignment to The JCA of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. The JCA shall be entitled to use, reproduce, disclose, publish and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories or ideas.

 

Changes to Terms of Use

The JCA reserves the right to update or modify these Terms of Use at any time without prior notice. Your continued use of our Services following any such change constitutes your agreement to follow and be bound by the revised Terms of Use. For this reason, we encourage you to review these Terms of Use whenever you use our Services.

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